Returns and Exchanges
Product damage or mislabeled
We’re sorry to hear that your product arrived [damaged/mislabeled]. Our team will look into the order, so please share a detailed description of the problem and add quality photos where we can see the issue. We’ll be happy to assist and reship the product for you. Any claims for misprinted/damaged/defective items must be submitted within 4 weeks after the product has been received. For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date. Claims deemed an error on our part are covered at our expense
Wrong size or color
Wrongly ordered sizes or colors won’t be eligible for refunds or exchanges, unless the sizes are incorrect or colors misrepresented. We customize everything on demand, so requesting a size exchange would mean producing an entirely new product. Please refer to the size guide when purchasing our products or email us. Thank you for understanding.